Common Complaints about HOA Management

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Avoid these complaints with an excellent HOA manager.

HOAs (Homeowners Associations) are groups formed within communities to collect dues and run public affairs such as landscaping, trash pickup, shared amenity maintenance, and snow removal. HOAs help specific communities have more autonomy and maintain the value of their properties. However, HOAs can be sore spots if they aren’t functioning professionally. Here are some common complaints about HOA management to avoid if you are on an HOA board of directors.

Failure to Communicate

HOA managers are supposed to communicate all the rules and expectations within the community clearly and broadcast if any changes occur. They should also be prompt to respond to any requests, questions, or concerns from residents. Communication is one of the most important aspects of any relationship, and that goes for HOA managers and residents with an HOA.

Low-Quality Vendors

HOA managers will hire various contractors to maintain streets, playgrounds, swimming pools, and other shared areas. If the contractors are sub par, people will notice. Quality of life will suffer, and people will feel the lack of professionalism on the part of the HOA’s vendor choices. Who the manager hires makes all the difference in whether residents love or dislike living where they do.

Inability to Address Disputes

Unfortunately, disputes between residents can happen. Residents may also fail to follow all the rules, and in some cases, it could lead to their own endangerment or the endangerment of their neighbors. A good HOA will be able to firmly and peacefully enforce the community rules, but an ineffective one will let residents become unruly to the community’s detriment.

Lack of Organization

Any business that lacks organization will not run as efficiently. Failing to keep or organize records, including financial records, can seriously harm the community and delay solving problems. Organizational problems are more likely to occur if the board of directors is not unified or unqualified.

Avoid Complaints about HOA Management with a Great Manager

HOA management is an ongoing job that involves a lot of moving parts. You don’t have to deal with it on your own or hire one bad HOA manager after another. In Maryland, Clagett Enterprises stands out as one of the best. 

Trust the Professionals at Clagett Enterprises for Your Realty Needs

If you’re looking for an experienced property management company, the perfect realtor for your property, or a professional to assist you during your purchase of any home, you can rely on Clagett Enterprises. Clagett Enterprises is a full-service real estate company with almost 30 years of experience in the Frederick and Western Maryland area. For assistance with commercial sales, leasing, management, and development and consulting, contact us online or give us a call at 301-665-6009. To meet our team and see some of our beautiful homes, follow us on Facebook and Linkedin.

This entry was posted on Thursday, March 20th, 2025 at 4:48 pm. Responses are currently closed, but you can trackback from your own site.